Paint and Wine London

Yes, our venue has ground-floor access and a disabled toilet. Please inform us in advance so we can accommodate any additional needs.

There’s ample street parking nearby, but public transport is often easier. We’re also close to several stations including Aldgate East, Liverpool Street and Shoreditch High Street.

The nearest stations are Aldgate East, Liverpool Street, and Shoreditch High Street.

Well-behaved dogs are welcome but may need to leave if they cause a disturbance. If you have concerns about staff dogs, please inform us so we can accommodate them.

Please allow up to 3 working days for us to respond to emails or messages. You can reach us at info@artplaylondon.co.uk or silva@artplaylondon.co.uk.

Yes you can walk in for free flow, and some classes however you run the risk of not having space on our busy days, its always best to book in advance.

We currently don’t offer firing and glazing, but we plan to in the near future. Keep an eye out for updates!

No, we use air clay for hand-building techniques instead of pottery wheels.

Yes! We have activities during school holidays and year-round workshops for kids. They’re also welcome anytime for free-flow, unguided painting.

FreeFlow is an unguided freestyle painting session, priced from £5. All materials are provided.

Public workshops start at £25, with options for various creative activities.

Yes, a menu includes coffee, pizza, and cocktails to enjoy during workshops.

Enjoy responsibly. If you’re intoxicated and disrupt the environment, you may be asked to leave.

Aprons are provided, but we’re not responsible for damage to your personal clothing. It’s best to wear something you’re comfortable in for creative activities.

Yes, the venue is available for private and corporate events with flexible options.

Art Play London provides custom corporate workshops and space rental for team-building and special events.

Yes, a fee of £3 applies to store artwork up to 7 days. Acrylic pour and mosaic pieces can be collected within 2 weeks, while candles, pottery, and marbling items should be collected within 7 days. After that, unclaimed items may be upcycled, sold, or given away.

If there are no reservations immediately after your session, you’re welcome to stay. Feel free to check with us when you arrive.

Art Play London offers memberships catering to all skill levels, providing access to workshops and a creative space for weekly visits.

Yes, gift cards are available for purchase on the website.

The timetable is accessible online through the booking section.

If you're within the cancellation window stated in our Terms and Conditions, you can cancel or reschedule through your profile under "Manage My Bookings." If you're having trouble, please email info@artplaylondon.co.uk ()for assistance. If you've missed the cancellation window, rescheduling is unlikely as classes are pre-paid to secure the space and teacher. We’re a bit more flexible with Freeflow sessions since they don’t involve a teacher, but we still ask for at least 24 hours' notice. Unfortunately, if you contact us after your session has started, we won’t be able to offer a refund or reschedule.

Refunds are available within the first 10 minutes of booking for public sessions, including pre-ordered food. For private sessions, cancellations 7 days prior qualify for a refund of the deposit, which is 50% of the booking. No refunds are available if the cancellation is within 7 days of the session.

For public workshops, rescheduling is allowed up to 72 hours before the start time. Free-flow sessions can be rescheduled up to 24 hours in advance. For private sessions, rescheduling is possible with a £100 fee if requested at least 7 days in advance.

Art Play’s refund and cancellation policies are detailed on our website for both public and private bookings.

Unfortunately, funds from workshop bookings can’t be transferred to cover food or drinks.

For Freeflow sessions, late arrivals are fine as long as you're okay with finishing at your scheduled end time. Sometimes, you may be able to stay for the full two hours or longer if the space isn't needed for another booking or event before closing. For all other workshops, you cannot arrive more than 10 minutes late.

If you’re more than 10 minutes late, you won’t be allowed entry, and no refunds or rescheduling will be offered.

Send your pre-order to info@artplaylondon.co.uk at least 48 hours before your class to ensure smooth service.

Yes, food and drinks can be ordered upon arrival. If you’re ordering 4 or more pizzas, we recommend pre-ordering to avoid delays.

Yes, you can arrange a bar tab with our staff when you arrive.

No, outside food and drink are prohibited. A selection of refreshments and food is available at our bar.

Yes, the online shop offers items like paint sets, mugs, and branded merchandise.

Yes, we protect customer data per data protection laws, and information is not shared outside Art Play London.

We may take photographs or videos for promotional purposes. If you prefer not to be included, please inform a staff member.

Yes, we are active on Instagram (https://www.instagram.com/artplaylondon/?hl=en)and other platforms, linked through the website.

Yes, you can subscribe on the website for news on workshops and events.

Job opportunities can be found on the website's "Join The Team" section.

We welcome your feedback. Direct any concerns to info@artplaylondon.co.uk or silva@artplaylondon.co.uk.